We handle your AI and automation, business software, IT support, cybersecurity, cloud, backups, website, marketing, and phone systems, so you can focus on running and growing your business.
We set up AI and automation, build custom software, and run IT, security and websites for businesses across the US.
Miramar Beach, FL 32550Office on Grand Blvd
Across the USRemote support, and on site from Pensacola to Panama City
What we do
Five services for your business.
Start with one service, or have us manage all of your technology.
- 01
AI, automation and custom software
Fewer manual steps between systems, and more accurate reporting
- AI that answers routine customer questions and drafts or sorts work where it saves time
- Automated steps between the systems you already use
- Custom tools built around how your business operates
- 02
Managed IT services and support
Day-to-day IT management and a help desk for your staff
- Around-the-clock monitoring of workstations and servers
- Remote support first, on site when needed
- One flat monthly fee per user or device
- 03
Cybersecurity and compliance
Protection, tested backups and compliance documentation kept current
- Email filtering that screens for phishing before mail reaches staff
- Backups and data recovery verified by test restores
- Compliance integration for HIPAA, PCI DSS, SOC 2, CMMC and more
- 04
Websites and hosting
A site that represents the business and brings in inquiries
- Fast, mobile-first design built for your buyers
- Hosted, backed up and updated monthly
- Uptime monitoring around the clock
- 05
SEO and digital marketing
Search visibility for the services you offer
- Google Maps and local search visibility
- Paid campaigns aimed at people ready to buy
- A monthly report that counts calls and form leads
How it works
How we start working together.
- 01
Consultation
We start with a consultation, online or by phone.
- 02
Assessment
When a full assessment is needed, we review your devices, email, backups and website and document the findings.
- 03
Ongoing management
Once onboarding is done, your staff have one number to call, and we manage the day-to-day support and maintenance.
What managed IT provides
Fewer interruptionsMonitoring catches many problems before your team runs into them.
A named contactOne person who knows your setup.
Tools
Online tools and consultations.
IT consultation
We discuss your systems, priorities and goals.
Online or by phone.
Email security check
Check whether your domain is protected against email spoofing and whether its settings affect email deliverability.
We read your SPF, DKIM, DMARC and mail server records, and send no mail.
Website health report
It checks your homepage for https, security headers, cookies and search basics, and tells you if your domain is about to expire.
We load your public homepage the way a browser does and change nothing.
Website monitoring
We will check your site around the clock and email you within minutes if it goes down.
Who we work with
Some of the industries we specialize in.
Protect patient data without slowing down the front desk.
HIPAA compliant IT, end to end: encrypted email, locked-down devices, tested backups and a secured office network.
- HIPAA risk assessment and documentation
- Secure email and file sharing
- Practice management software support
Client files kept private and backed up.
We set up document management, secure sharing with clients and courts, and tested backups that help you protect client confidences, plus a phone system attorneys can use away from the office.
- Secure document management and e-signature
- Email retention and encryption
- Phones and remote access for attorneys on the move
IT for crews that work in the field and on temporary job sites.
We set up the scheduling, quoting and invoicing tools plumbers, roofers and builders use, plus a business phone line that rings on the crew's mobile phones.
- Field service and scheduling software
- Mobile devices, locked down and managed
- Website design and hosting
Payments, guest networks and bookings that hold up at peak hours.
We look after your point of sale, guest and staff networks, cameras, online ordering and Google listing.
- POS and payment systems support
- Separate, secure guest and staff networks
- Google Business Profile and reviews
We protect client data for accounting and professional firms.
Accountants, consultants and advisors hold client financial records. We lock down those records, back them up, and set your team up to work from anywhere.
- Secure client portals and file exchange
- Microsoft 365 configured and documented
- Automation for repetitive work
Other industries we specialize in include hospitals and healthcare organizations, schools and universities, financial services, engineering and architecture firms, and government contractors.
Reviews
Client reviews.
We're a general contractor and IT was never something we thought about until ransomware locked up all our project files. 850 IT Services got us back up and running, then put systems in place so it wouldn't happen again. Now they handle everything from our server to our field tablets. We build houses, they keep our tech running. Fair trade.
Rose MehoGoogle review, April 2026
Their team monitors everything proactively, we used to deal with constant network issues and downtime, and now we barely think about IT. Response times are fast and they actually explain things in plain English.
Jim FosterGoogle review, March 2026
Honestly I expected a sales pitch and a big invoice. What we got instead was someone who sat down, watched how we actually work, and built automation around it. Invoices that used to take my office manager two hours every Friday now finish themselves before she gets her coffee.
Jason LaytonGoogle review, August 2026
Where we work
A local IT company on the Emerald Coast.
We come on site for local businesses from Pensacola to Panama City, and we support businesses across the US remotely.
850 I.T. and Software Services495 Grand Blvd, Suite 206-263, Miramar Beach, FL 32550Mon to Fri, 8 AM to 5 PM CentralSupport 24/7 for managed clientsCommon questions.
How much does managed IT cost?
Managed IT is a flat monthly fee per user or device, with no hourly billing. The fee is quoted after a discovery meeting, based on your users and devices.
What size businesses do you work with?
We work with businesses and professional practices that depend on their technology every day, at one location or several.
Do you work with businesses outside Florida?
Yes. We support businesses anywhere in the US remotely. On the Emerald Coast, from Pensacola to Panama City, we also come on site.
We already have an IT person. Can you work with them?
Yes. We can support them with monitoring and security, or take over IT management with a documented handoff.
Are you an IT company or a software company?
Both. We build custom AI integrations, automation and software, and we handle managed IT, cybersecurity, websites and marketing.
Discuss your IT needs with us.
Book a consultation, online or by phone, about what your systems need.