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Hospitality and retail

Payments, guest networks and bookings that hold up at peak hours.

Point of sale, guest and staff networks, cameras, online ordering and booking, and the Google listing that fills tables, managed by one team.

  • POS and payments support
  • Separate guest and staff networks
  • Google listing and reviews

Or call 850-400-2828

Tell us about your business

Two minutes. A person reads it, usually the same business day.

Optional. Do not include passwords or payment details.

Text message preferences (optional)

We never sell or share your details.

In plain English

What we see in restaurants, shops, and salons.

Everything works until the room is full.

Common problems

Card readers that lose their connection during the dinner rush, a guest network shared with the registers, an ordering page that loads slowly on phones, and no vendor support after six.

What we do about it

A network built for a busy room with the register, cameras, and guests kept apart, point of sale on a wired or reserved connection, a fast site with ordering or booking that works on a phone, and one local number that answers.

What it costs to ignore

A register that cannot take cards on a Saturday night is a room full of people paying cash or leaving. A weak Google listing is the table that went to the place next door.

How it works

From first call to a room that stays open.

  1. 01

    Free assessment

    We visit during a busy hour, look at the network, the registers, the cameras, the website, and the Google listing, and write down what we found in plain English.

  2. 02

    Fix the rush first

    The network and the point of sale get sorted before anything else. Then the website, ordering or booking, and the Google listing.

  3. 03

    Managed, month after month

    Monitoring on the network and registers, support on evenings and weekends, and a monthly review of the listing and reviews.

For the technical reader

For the owner who closes at midnight.

Open any question for the technical detail.

Why does the card reader drop off?

Usually one consumer router doing everything: guests, registers, cameras, and music. We replace it with a business firewall and access points, put the registers on their own network with priority, and give guests a separate one with a bandwidth limit.

Do you support our point of sale?

We handle the network, the devices, and the internet it runs on, and we call the POS vendor with you when the software itself is the problem. Toast, Square, Clover, and the common salon booking systems are all familiar.

What about the cameras?

Cameras go on their own network segment, recordings are kept for the period you choose, and remote viewing is set up on your phone without opening the system to the internet.

What is PCI and do I have to care?

Card brands require every business that takes cards to keep the payment network separate and secure. Segmenting the registers and keeping firmware current covers most of it, and we document what is in place for the yearly questionnaire.

Can you take over the website and menu updates?

Yes. Website management includes menu, hours, and photo updates, hosting, backups, and speed, so you send a text and it is done.

Questions

Questions hospitality and retail teams often ask us.

Do you answer on weekends?

Yes. Managed clients have evening and weekend support, because that is when the room is full.

Can we start with just the network?

We take on network work as part of a managed plan, not as a one-off job. We start with an assessment of the network and point of sale, then move to ongoing management.

Can you help with online ordering and reservations?

Yes. We set up the system, connect it to the website and Google listing, and test how orders move to the kitchen or front desk.

How do we get more reviews?

A simple review request after a visit, by text or a card on the table, tied to your Google listing. We set it up and watch the numbers with you.

Get IT help

Tell us about your business.

How many people, which systems, and who manages IT today. We take it from there.

  • We reply, usually the same business day.
  • You get a written plan before anyone talks about a contract.
  • If it is urgent, call instead.
Or call 850-400-2828Mon to Fri, 8 AM to 5 PM

Optional. Do not include passwords or payment details.

Text message preferences (optional)

We never sell or share your details.

Keep the registers up through the busiest hours.

Book a free assessment. We review the network, point of sale and listing during a busy hour and hand you a written plan either way.